Frequently Asked Questions

Please refer to the FAQs below for any questions you may have. If you still have a question not listed here, you can contact Customer Support listed on the page.

Available Properties

Enter your name and email in the boxes provided on the bottom of our website's home page.

Yes, in order to view you must ensure the property is still listed on the website as available. All clubs are required to e-sign a Right-of-Entry permit prior to viewing available properties. Simply click the "Request Entry" button on the Search Properties page for the property you are interested in viewing. We ask that you wear orange blaze hat/vest for safety reasons. We do not allow any weaponry to be taken onto the property during the viewing process, as you are there to view the property only. If there is a gate or other access point that is locked, you will need to go around it for the viewing process.


General

ORVs (ATVs and UTVs) are allowed on the licensed property. Clubs are required to abide by the rules and regulations regarding ORV use that are outlined in the license agreement document. ATV/Off Road Vehicles shall be used only as required for transportation in connection with ordinary hunting and fishing activities. These include placing a stand, filling a feeder, pulling a kill, etc. The use of ATV/Off Road Vehicles in wet weather, resulting in excessive damage to roads is expressly prohibited.

Clubs are allowed to hunt deer with dogs on Kingwood property as long as it does not interfere with adjoining landowners/clubs.

Clubs are allowed to place posted signs on licensed property. All clubs are required to abide by the rules and regulations regarding posted signs that are outlined in the license agreement document. Please refer to your lease agreement for the types of posting allowed and all conditions.

All guests are required to sign an Indemnification and Hold Harmless Agreement form PRIOR TO accessing the licensed property. It is the responsibility of the club representative to keep all guest forms on file and only submit them to Kingwood upon request. If a guest does not sign this agreement in advance of coming on the property, they will not be permitted on the property.

Please use the contact information found on the contact us page. This will have the appropriate phone number to get you to us or email to send an email for service as well.

Insurance is included in your license fee and covers the property and your membership. Reference your license agreement for additional information.


Payments

Payment can be made by credit card online or ACH (e-check). Certified checks or money orders are accepted.

You will receive a payment confirmation email once your payment has been processed. This email will state your lease has been executed. During the peak of the renewal season, please allow up to 3 weeks past the payment due date before inquiring about whether your payment has been received or not.

We are not set up, with the secure lines necessary or are able to take the information used in the portal over the phone in a manner to ensure your security, so we do not offer over the phone payment options. We do apologize.


Website Requirements

You must have Adobe Acrobat Reader installed in order to download the lease documents. If you do not have Acrobat Reader you can download it for free from: http://www.adobe.com/products/acrobat/readstep2.html


Troubleshooting

Renewals

Please refer to the Payment Invoice that is generated after you have e-signed your license agreement. The payment invoice lists who the certified check, cashier’s check or money order should be made payable to as well as where the payment should be mailed to. Please Note: Only CERTIFIED CHECKS, CASHIER’S CHECKS or MONEY ORDERS are accepted. Personal or Business checks are NOT accepted. You can also make payment ONLINE. We cannot accept checks not made payable to the correct fund name and they will be returned to you and will delay your renewal.

Annual license renewal payments are due by May 15th of each year. All payments not postmarked by May 15th will be assessed a $100 late fee. No exceptions.

Renewals will be sent out within 60-90 days of the end of the current agreement ending.

View the How to Create Your E-License guide on the “Getting Started” page. This guide contains step-by-step instructions (along with screenshots) on how to create and e-sign your license agreement. Note as well, there is a lease wizard that walks you through this process with colored prompts for each step once you accept your reservation.

All payments not postmarked by May 15th will be assessed a $100 late fee. Please reference your lease agreement or invoice if applicable to see if there are any other associated late fees with your renewal.

License prices will be reviewed every year. Because the price of nearly everything increases with inflation over time, you can expect some license price increases as well. Each tract is evaluated separately based on such things as habitat diversity, presence of all-weather roads, presence of open water, adjacency, current market prices for recreational leases, etc.

Harvesting can happen on any lease at any time. The age of the timber and the current market determine when harvesting occurs. It is the hunt club’s responsibility to remove tree stands from areas being harvested. Lessor is not responsible for tree stands damaged during timber harvesting or any other time. Note we try to notify you and provide you with a map in most instances of a harvest, but in some instances the contractor has to move on due to weather conditions, availability, or demand of the mill and you may not have received a large notice or any notice at all. We are a working forest, and this is a chance you take with leasing from us.


Account Related Questions

A Recreational License Unit (RLU) is the term used to identify an individual tract of land that may be licensed by an individual and/or a hunt club for recreational use, such as hunting. The RLU is defined by number of acres, boundaries, license length and other characteristics specific to the tract of land. An individual or hunt club may license more than one RLU.

All account passwords must be a minimum of 10 characters in length. The password must contain one Capitalize letter (ex. ADF), one number(ex.156) and one special character(ex.!@$#). Do not use special characters such as -, /, ?, etc. Do not use a password that is hard to remember or must be written down in order to remember. Examples of Valid Passwords: Password@134 or Hunt$2315 Your EMAIL is your username.

Click on the “Retrieve Password” button from the “Sign-In” page. Enter in the email address that was used when setting up the account. An email containing a link to reset your password will be sent to you. Note your password does have to meet a certain criteria. A minimum of 10 characters, at least 1 capital letter, at least 1 number and at least 1 special character such at an !, @, #, $. Ex. Pa$$word12 or Hunters#999 Your EMAIL is your username.

Log-in to your account. Select “Edit” under Account Information on the “My Account” page. Make your changes and click the “Update Account” button. Update your account whenever your club information changes (phone number, address). Please Note: A verification e-mail will NOT be sent to verify changes to your e-mail address. If you need to change your email address, you will need to contact our customer service team to verify your account as we will need to update this since it is now used as your username.

When you log onto your account you will see the option to edit club members, once you click on this option you have the ability to click on “Add” or the list will display, and you can “Edit” or “Delete” members. New members may be added to a hunting club at any time, you will need the members, first and last name, their mailing address and phone number. An email can be added as well but is not a required field. This is the same for removing a member, a member can be removed by just clicking the “X” / Delete next to the club member’s name.


Club Related Questions

A hunt club may have any name as long as it is no longer than 35 characters in length and is not profane, embarrassing or offensive to the public. Please Note: If more than one Recreational License Unit (RLU) is owned by the hunt club, the club’s name that is specified when the account is created will apply to all of those Recreational License Units (RLUs).

No. The club name you specified when you created your account applies to all RLUs you hold within the same account. Each RLU is distinguished by a separate number, but all belong to the same club. If you want different club names with different memberships, you will need different accounts, with a different email address for each.

The hunt club contact represents the hunt club and acts as the primary contact. The contact can be any member of the club itself (president, secretary, etc.), but that individual will ultimately be responsible for payment of the license fee. Invoices, dues, and other forms of correspondence for Leases will usually be via e-mail so that person should be someone who has a dependable internet connection and is a frequent user of e-mail. This person is the only person that can reach out for information, maintenance, questions on account.

You may not start hunting until you have received notice that your Lease agreement has been legally executed. The club president/ contact person will be notified by email that the license has been executed. At that time, you can access the property as long as the start of the lease has begun. Note some leases you can pick up prior to the start of the new lease, and you cannot be on the lease until the lease actually starts.


Getting Started

Click and drag the map to explore available Recreational License Units (RLUs).• Click on directional arrows to move the map. Click + to zoom in and – to zoom out.• Mouse over and click a marker to view RLU details and to place your bid• Use the RLU Filter to help you find the RLU you want.• Note: RLU boundaries will be displayed on the map when you zoom in.

The filter allows you to easily find Recreational License Units (RLUs) with the qualities you want. For example: You can search for RLUs that have a certain minimum or maximum number of acres. Choose “Options,” then select “Apply Filter” to update the map with your refined search options. The filter will be applied to everything you see on the map until you select “Clear Filter.”


Common Questions

Yes, we do limit if applicable to viewing up to 3 at one time to keep it fair to everyone looking for leases.

Yes, a person can lease more than one property.

The lease agreement is based on the term listed on the website. We run on a specific term, so your lease will end when that term ends. Our standard term is a one -year lease, however, if you pick up later than the start of our standard term, you will not have a full one-year lease.

Each tract is evaluated separately based on such things as habitat diversity, presence of all-weather roads, presence of open water, adjacency, current market prices for recreational licenses, etc.

License prices will be reviewed every year. Because the price of nearly everything increases with inflation over time, you can expect some license price increase as well.

Most gates allow for a lock to be placed by the hunt club on one side or in combination with other padlocks. Please be aware that other landowners and third parties, as well as our company may have right-away through the same access point, so respect their locks as well.

Yes, but only following approval. Approval requires a location map, specific seed mix, and planting and maintenance procedures. Once approved Licensee may establish, at licensee’s sole cost and expense.

No commercial trees can be cut to establish shooting lanes. Licensees will be allowed to cut brush to clean up existing shooting lanes. If you are in doubt as to whether the plants in question are commercial trees or brush, do not cut!

First notify your local law enforcement, including game wardens, conservation officers, forest rangers or state police. Second notify customer service. REMEMBER, you are expected to act responsibly in ALL circumstances. Rude, belligerent, aggressive or threatening behavior is NOT acceptable, and these are terms for cancellation of an agreement.

In general, camping is permitted in designated areas with written permission if the property allows. Please refer to your license agreement for information about camping activities on your RLU.

No. Commercial activities are not allowed on the property. This includes guide services, commercialized events and subleasing.

Subleasing, commercial hunting, or selling of hunting rights is not allowed and will result in cancellation of the license.

Licenses have been revoked in the past due to land sales or breach of contract by the hunting club. Generally, at any time during the term, licensor shall have the right upon notice to licensees to immediately revoke and terminate the license and the rights and privileges of licensees. Licensees shall have the right upon prior notice to licensor to terminate the licensee. For specific terms, see the license agreement. Depending on the situation, refunds may or may not be granted.

There is no refund once a lease is executed. However, Refunds are handled on a case by case basis, subject to the terms of the license agreement.

We do offer prorating, but not until after the first of the year in the next calendar year of the lease term. Ex. If the lease runs from July 1st - June 30 annually, after January 1st we will look at prorating for the remaining months of that current term, until it ends in June. Contact customer service if you have questions or would like to inquire about a prorated rate on a property if it qualified for pro-rated rates.

Customer Support

For licensing questions or technical support, contact:

8809 Lenox Pointe Dr, Suite B
Charlotte, NC 28273

: (980) 288-5217

: [email protected]

: Monday - Friday: 8:00 AM to 5:00 PM ET